New clients get a 25% discount for the first service week. Offer ends November 1st.
Our Privacy Policy
Effective Date: 09/01/2025
Lewis Home Care LLC ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website LewisHomeCare.com (the "Site"), as well as your rights and choices regarding that information.
We are committed to protecting your personal health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.
1. Information We Collect
We may collect the following types of information when you interact with our website:
a. Personal Identifiable Information (PII)
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Emergency contact details
b. Health Information
If you submit a contact form or use our services, we may collect health-related information necessary to provide home health care services.
This data is used to improve our website functionality and security.
2. How We Use Your Information
We use the information we collect to:
- Provide home health care services
- Respond to your inquiries and requests
- Schedule appointments
- Process payments and insurance claims
- Communicate with you about services
- Maintain internal records and legal compliance
- Improve our website and services
- Comply with federal and state laws, including HIPAA
3. Sharing and Disclosure of Information
We do NOT sell your personal information. We may disclose your information to:
- Authorized medical professionals involved in your care
- Health insurance companies for billing purposes
- Legal or regulatory authorities as required by law
- Emergency services if necessary to protect your safety
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information in accordance with HIPAA and other laws.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. This includes encrypted transmission of data, secure servers, firewalls, and access control.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to follow all industry best practices.
5. Your Rights
Depending on your jurisdiction and relationship with us, you may have the following rights:
- Access to the information we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction or objection to data processing
- Portability of your information
- Withdraw consent (where applicable)
To exercise your rights, please contact us at [Insert Contact Email or Phone Number].
6. HIPAA Notice (further information below)
As a provider of health care services, we are a “covered entity” under HIPAA. Any medical information we collect is protected under HIPAA and is used solely for purposes of treatment, payment, and health care operations unless authorized by you or required by law.
For more information, you may request a copy of our full HIPAA Notice of Privacy Practices.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website functionality and analyze trends. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.
8. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
Lewis Home Care
2340 Foxhill Dr.
Apt. 2A
Miamisburg, OH 45342
937-326-9975
Geoff@LewisHomeCare.com
LewisHomeCare.com
Our Responsibilities Under HIPAA
- We are required by federal law to protect the privacy of your Protected Health Information (PHI).
- We must give you this Notice to explain our privacy practices.
- We must follow the terms of this Notice currently in effect.
- We will notify you promptly if a breach occurs that may have compromised the privacy or security of your PHI.
How We May Use and Disclose Your Health Information
We may use and disclose your health information without your written authorization for the following purposes:
1. Treatment
We may share your health information with doctors, nurses, therapists, and other medical personnel involved in your care.
2. Payment
We may use and disclose your PHI to bill and collect payment from health plans, insurance companies, and others.
3. Health Care Operations
We may use and disclose your PHI for internal operations, such as quality improvement, training, accreditation, and administrative purposes.
4. Required by Law
We may disclose your health information when required by federal, state, or local law.
5. Public Health and Safety
We may disclose your PHI to public health authorities to help prevent or control disease, injury, or disability.
6. Health Oversight Activities
We may share your PHI with government agencies that oversee the health care system.
7. Legal Proceedings
We may disclose your PHI in response to a court or administrative order, subpoena, discovery request, or other lawful process.
8. Law Enforcement
We may release PHI for law enforcement purposes, such as identifying a suspect or reporting a crime.
9. To Avoid a Serious Threat
We may use or disclose your PHI if necessary to prevent a serious threat to your health and safety or that of another person.
When We Need Your Written Authorization
We must obtain your written authorization before using or disclosing your PHI for any purpose not listed above, including:
- Use or disclosure of psychotherapy notes (if applicable)
- Marketing purposes
- Sale of your health information
You may revoke your authorization at any time in writing, except where we have already relied on it.
Your Rights Regarding Your Health Information
You have the following rights under HIPAA:
1. Right to Access
You may request a copy of your medical records and other health information we have about you. Requests must be made in writing.
2. Right to Request Amendments
You may ask us to correct your health records if you believe they are incorrect or incomplete.
3. Right to an Accounting of Disclosures
You may request a list of certain disclosures of your health information made in the past six years (excluding treatment, payment, and operations).
4. Right to Request Restrictions
You may ask us not to use or disclose certain information for treatment, payment, or operations. We are not required to agree unless the request pertains to a service paid in full out-of-pocket.
5. Right to Request Confidential Communications
You may request that we communicate with you in a specific way or at a specific location (e.g., only at home or via mail).
6. Right to a Paper Copy of This Notice
You have the right to receive a paper copy of this Notice, even if you have agreed to receive it electronically.
Changes to This Notice
We reserve the right to change this Notice and make the new Notice apply to PHI we already have as well as future information. If we make changes, we will:
- Post the revised Notice on our website at https://lewishomecare.com/privacy-policy
- Make copies available upon request
Complaints
If you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health and Human Services:
- Online: https://www.hhs.gov/ocr/privacy/hipaa/complaints/
- Phone: 1-877-696-6775
We will not retaliate against you for filing a complaint.
Contact Information
If you have any questions about this Notice or your rights, please contact us with the information above or at the bottom of this page.
New Client Discount
New clients will receive a 25% discount on all hours in the first week of service. Just mention this ad when you email us or call!